There is no doubt that being in the workforce as either an employer or employee has changed since COVID-19 struck. There are so many new limitations and liberties to deal with. If you are going to keep your business afloat through all this, you undoubtedly have to first find ways to manage employees. Your employees are the driving force of your business and in fact your first stop customers. So, now more than ever you need to know how to simultaneously take the reins and provide enough support through these trying times. Based on that, here are some ways to manage employees in the midst of COVID-19.
- Show concern for their wellbeing
This should be at the top of your list for a number of reasons. First, there’s no doubt that this crisis has affected just about EVERYONE. Based on this, you have to look for ways to boost employee morale. These are actual human beings and not figures and acronyms on an HR list. So, put things in place to show that you care. Put systems in place to ensure that their health is taken into account. If everyone has to work from home, set that up. If you need to quarantine some people critical to physical operations, do that as well. Just ensure that the office environment is optimized for safety. Also, send directives out to them on how to stay healthy in the office during the pandemic.
- Look for new strategies to stay on top of things
It’s easy to get overwhelmed by the way things are going right now. A wrench was thrown in a lot of plans and a lot of processes were completely ruined. Based on that, you really need to look for new ways to optimize business operations. There are so many templates that would work perfectly in a time like this. First and foremost, new projects should be kept at bay right now. Man the projects you have now, but look for new ways to make them work. For instance, if you’re adopting Hoshin Kanri, or have been using it already, get yourself a Hoshin Kanri cheat sheet to make things easier.
- Prepare your employees for remote work
Let’s face it, remote work is a go-to in these trying times. You may think it’s easy to set up, but once you get into it, the process is layered. Ensuring that employees have the necessary equipment, software, and in some cases, a good Internet connection is required. You equally need to set up communication channels that are clear and easy to use. It equally won’t hurt to give them some tips and tricks on how to work remotely. For some people, they’ve never had to do that before.
- Keep communication channels open
This point is so important we had to give it it’s own sub-heading. Apart from the fact that you need to monitor operations from afar, that human relations element is important. For some people, that call from a colleague or a superior is the only human contact they receive all day. In addition to that, there’s the fact that you need to monitor operations and the only way to get that done is to stay in touch. A business without adequate communication will crumble in no time.